Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Identity information: full name, email address, phone number.
• Account information: login credentials, user role, profile data.
• Transaction information: payment details (processed securely by Stripe), purchase history, class enrollments.
• Communication information: messages sent via our contact form, email correspondence.
• Technical information: IP address, browser type, device identifiers, pages visited, and usage patterns collected automatically through cookies and similar technologies.
• Certification data: AHA eCard codes, certification type, issue and expiration dates.

2. How We Use Your Information

We use personal information for the following purposes:

• To provide, maintain, and improve our training services and website.
• To process class registrations, enrollments, and payments.
• To issue AHA certifications and eCards.
• To send transactional communications (confirmations, reminders, eCard delivery).
• To respond to inquiries and support requests.
• To comply with legal obligations and AHA requirements.
• To analyze website usage and improve user experience.

3. Your Privacy Rights

Under the Colorado Privacy Act (CPA) and similar state laws, you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correct: You may request that we correct inaccurate personal information.
• Right to delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to opt out: You may opt out of the sale of personal data, targeted advertising, or profiling. We do not sell personal data.
• Right to data portability: You may request your data in a portable, readily usable format.

To exercise any of these rights, please contact us at cprpros1@gmail.com or call 720-916-5451. We will respond to verified requests within 45 days.

4. Data Sharing

We may share personal information with the following third parties:

• American Heart Association (AHA): Certification and training data as required by AHA Training Center policies.
• Payment processors: Stripe processes payments on our behalf. We do not store credit card numbers.
• Service providers: Hosting, email, and analytics providers who process data on our behalf under contractual obligations.
• Legal requirements: When required by law, court order, or governmental authority.

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. These include:

• Essential cookies: Required for the website to function (authentication, security).
• Analytics cookies: Help us understand how visitors use our site so we can improve it.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.

6. Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) browser signals. If your browser sends a GPC signal, we will treat it as a valid opt-out request for the sale of personal data and targeted advertising, as required under the Colorado Privacy Act.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including AHA record-keeping requirements), resolve disputes, and enforce our agreements. Certification records may be retained for up to 7 years as required by AHA policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact us: